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For Installers

Support to Ensure a Successful Install

At Directed, we understand that installers are the lifeblood of our industry. Therefore, we take great care to provide installers with the tools and resources they need to have a successful install, every time.

  • Directechs Home Page
    For Installers, By Installers

    Directechs.com harnesses the power of our world-class Technical and Engineering teams, and delivers it right to your finger tips.

  • Module Firmware Flashing
    Firmware Flashing

    Flash vehicle-specific firmware solutions directly to your Directed interface module from the Directechs.com website.

  • DirectWire Vehicle Wiring Database
    DirectWire Vehicle Wiring Database

    Directed's state-of-the-art DirectWire database provides detailed information on nearly 8,000 vehicles.

  • Vehicle Application Guides
    Vehicle Application Guides

    View detailed Directed product compatibility information for every vehicle, and how to implement these solutions.

Directechs.com

Directed is consistently rated for having the industry’s best online tech support. Clearly this is a long-time priority for Directed, which believes in a multi-faceted support structure for the thousands of installers at our authorized retailers.


While Directed is proud to support our installers by phone, e-mail, and in the field, Directechs.com plays a key role in their success.

Launch Directechs.com

Directechs.com Features

Firmware Flashing

Flash vehicle-specific firmware solutions directly to your Directed interface module from the Directechs.com website.

Vehicle Wiring Database

Directed's state-of-the-art DirectWire application provides detailed wiring and technical information on over 8,000 vehicles.

Vehicle Application Guides

View detailed Directed product compatibility information for every vehicle, and how to implement these solutions.

Installation Guides

Vehicle-specific guides are available to assist you in the installation of Directed's products in your customers' vehicles.

Technical Tips

Directed provides important technical tips to installers so they encounter no surprises while installing a Directed product.

SmartStart Management

Access the SmartStart Install Portal where you can activate a customer's new SmartStart device and manage their account.

Service and Product Alerts

If there is an important service or product issue, our installers will be notified promptly, right on the Directechs.com home page.

Important News and Info

Get the latest news on product launches, firmware releases, vehicle compatibility updates, and training opportunities.

Get Directechs in the Palm of Your Hand with Directechs Mobile!

Use the Directechs Mobile app to flash or configure any next generation platform from your smartphone or tablet. Plus, you can experience many of the features available on the website, such as DirectWire vehicle wiring, installation guides, tech tips, and more.

  • Get Directechs Mobile on the App Store
  • Get Directechs Mobile on Google Play
Directechs Mobile app

Still need help with an install?

If you get stuck during a product installation on a vehicle, please contact us for assistance. There is no online substitute for a qualified technical support agent to walk you through the process.

Contact Us

Make the Right Choice!

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