Notice of Data Security Incident

VOXX DEI understands the importance of protecting the information we maintain. We are informing you about an incident that may have involved some personal information maintained on the servers of our parent company, VOXX International Corporation. This notice explains the incident, measures we have taken, and some steps you can take in response.

WHAT HAPPENED? On July 7, 2020, VOXX International Corporation, the parent company of VOXX DEI, identified a security incident that resulted in data on certain devices becoming encrypted by ransomware. VOXX immediately began to investigate, a cybersecurity firm was engaged, and measures were taken to address the incident and restore operations. The investigation then determined that in the weeks before encryption of data occurred, there was unauthorized access to files saved to VOXX file servers between June 4, 2020 and July 7, 2020.

WHAT HAPPENED? VOXX completed a careful review of the file servers on September 1, 2020 and determined that the information on the file servers included information about current and former employees, contractors from 2000 through 2020. The information in the files includes names, addresses, email addresses, dates of birth, national identification or registration numbers, National Identification Numbers, financial account numbers, and/or health insurance information.

WHAT YOU CAN DO. It is always advisable to remain vigilant for signs of unauthorized activity by reviewing your financial account statements, health insurance statements and explanation of benefits statements. If you see charges or activity you did not authorize, we suggest that you contact the provider immediately.

WHAT WE ARE DOING. VOXX regrets that this occurred and apologizes for any inconvenience. We have already implemented additional security measures to enhance the security of our network, including deploying an endpoint threat detection and response tool.

FOR MORE INFORMATION. If you have additional questions, please call the dedicated call center established for this matter at +44 (0)203 472 6414, Monday through Friday, between 9:00 a.m. and 5:00 p.m., British Summer Time.